Dashboard
?
switch_account
Analytics & Reporting
Sales
Product Mix
Checks
Payments
Voids
Transactions
Transaction Detail
Employees
Loading dashboard…
Loading dashboard…
Loading dashboard…
Loading dashboard…
Loading dashboard…
Loading dashboard…
Net Sales
$15,840
arrow_upward5.4%vs prev. week
Category Sales
$16,582
arrow_upward6.1%vs prev. week
Consolidated Sales
$18,420
arrow_upward8.3%vs prev. week
Taxes Collected
$2,376
arrow_upward4.7%vs prev. week
Financial Trend — This Week Bar chart
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Loading dashboard…
Loading dashboard…
Analytics Reports Catalog
Reports Catalog
58 reports across 12 categories · Browse by category or search
grid_view All categories
trending_up
Sales
Sales by division, daily, weekly, monthly summaries and period comparisons.
12 reports
restaurant
Product Mix
Top sellers, item performance, and sales mix.
6 reports
cancel
Voids
Voids by manager, reason code, and detail.
4 reports
credit_card
Payments
Batch summary, payment mix, chargebacks, and settlement.
5 reports
receipt
Transaction Detail
Search, export, and drill into individual transactions.
2 reports
person
Employees
Employee sales, tips, performance, and manager activity.
3 reports
Analytics Scheduled Reports
Automatically generate a report and email it to recipients on a recurring schedule
Overview
Loading dashboard…
Unsaved changes
Title
Real-time analytics powered by live data
Loading dashboard…
Reporting Data API
Manage API keys and monitor programmatic access to your data
Key NameScopeCreatedLast UsedUsage (30d)StatusActions
Accounting App
sk_live_a8f2…c41d
POS Sales, PaymentsJan 10, 2026Apr 23, 20261,240 callsActive
Databoard Feed
sk_live_f94e…b820
POS Sales, KDSMar 1, 2026Today48,200 callsActive
API Call Volume — Last 30 Days Bar chart
W1
W2
W3
W4
Loading…
Name Role Scope Status MFA Last Login Actions
Showing 1–7 of 24
Manage locations and groups
location_on
Locations
Browse and manage all locations with filtering and search.
672 locations
groups
Groups
Manage location groups and memberships.
Coming soon
Launch any connected PayFacto product. Your session is shared — no additional sign-in required.
store
Online Merchant Registration (OMR)
Also known as: Merchant Portal
Manage your PayFacto merchant account, view statements, and update payment settings.
Operational
point_of_sale
Titan Terminal Back-Office
Titan Terminal BO
Configure and manage your Titan payment terminals — transaction logs, settings, and firmware updates.
Operational
folder_shared
Customer Portfolio PayFacto Internal
Sales Rep tool
View your assigned merchant accounts, account health, and performance summaries.
Operational
Self-service support — tickets, hardware orders, and software releases
support_agent
Service Requests
Submit, view, and track support tickets through Zoho Desk.
computer
Order POS Hardware
Browse and order Maitre'D POS workstations, printers, and KDS systems.
tap_and_play
Order Pay Terminal
Order Titan, countertop, mobile, or unattended payment terminals.
inventory_2
Order Accessories
Re-order consumables — receipt paper, card reader covers, terminal stands.
download
POS Releases & Installers
Download official Maitre'D POS software releases and release notes.
menu_book
Docs & User Guides
Getting started guides, feature walkthroughs, video tutorials, and FAQ.
Docs & User Guides
Learn how to get the most from Maitre'D Concierge
play_circle
Getting Started
New user guide — Set up your account and navigate the portal
analytics
Reporting & Analytics Guide
How to build reports and use Ask My Maitre'D
point_of_sale
Terminal Management
Configure menus, taxes, and tip prompts on your POS
account_balance_wallet
My Money & Billing
Understand deposits, statements, and chargebacks
video_library
Video Tutorials
Short walkthroughs of daily merchant workflows
info
Release Notes
What's new in each release of Maitre\'D Concierge
help
FAQ
Common questions from merchants
My Tickets
Powered by Zoho Desk
infoYou have 2 open tickets. Click any ticket to view or respond.
Ticket #SubjectStatusPriorityLast Updated
ZD-10482POS terminal POS-02 not printing receiptsIn ProgressHigh2 hours ago
ZD-10478Card reader intermittent connection issueAwaiting ResponseMedium1 day ago
ZD-10441Request: add second KDS stationResolvedLowApr 18, 2026
Enroll and activate new merchant customers into the Maitre'D POS ecosystem
Merchant Info
License Setup
Portal Access
All POS licenses associated with TechPOS Solutions · Click Access Portal to impersonate a merchant
47 licenses
MerchantLocationProductVersionSerial #StatusAction
Restaurant Le BeauMontréal, QCMaitre'D7.09.00.610MD-00-4521 Active
Bistro ModerneLaval, QCVeloce9.83.47VC-12-0098 Active
Café du CoinQuébec, QCVirtuo1.1.57VT-03-2241 Active
Vieux-Port RestoMontréal, QCMaitre'D7.09.00.574MD-01-0034 Active
Brasserie St-HenriMontréal, QCMaitre'D7.09.00.560MD-02-8812 Expired
Showing 1–5 of 47
POS Releases & Installers
Official Maitre'D POS software releases · Download requires authentication
VersionProductRelease DateTypeSizeRelease NotesDownload
7.09.00.610Maitre'DMar 20, 2026Stable312 MBView →
7.09.00.574Maitre'DFeb 14, 2026Stable311 MBView →
7.09.00.560Maitre'DJan 8, 2026Hotfix311 MBView →
9.83.47VeloceMar 28, 2026Stable198 MBView →
9.83.11VeloceFeb 5, 2026Stable197 MBView →
9.82.1VeloceNov 12, 2025Deprecated194 MBView →
1.1.57VirtuoApr 1, 2026Stable145 MBView →
1.1.45VirtuoFeb 18, 2026Hotfix144 MBView →
Showing 1–8 of 8
Deposits, financing, instant payouts, and cashless tips

Some products require activation. Contact your account manager if a product is not yet enabled for your account.

savings
MD Capital
Active
Flexible business financing based on your PayFacto processing history. Track your active loan, payments, and balance.
open_in_newOpen MD Capital
how_to_reg
Customer Onboarding
Not Activated
Activate new PayFacto financial products for your account. Complete onboarding steps to get started.
bolt
Instant Payouts
Active
Receive your settled funds immediately — on demand. A fee applies per payout.
credit_card
Pay on Card
Not Activated
Distribute cashless tips to staff via prepaid card. No end-of-shift cash handling required.
description
My Statement
Active
Monthly statement summary including deposits, fees, loan payments, and service charges.
paid
Tip Payout
Active
Pay out tips to your staff instantly via Interac e-Transfer. Reconciled against your POS and PAY terminals automatically.
receipt_long
My Billing
Active
View your invoices, payment history, and billing details for all PayFacto services.
Partner & API Hub
Manage your API keys, monitor usage, and access partner resources
API Keys & Docs
API Marketplace
Partner Portal
Key NameAPICreatedLast Used30d CallsStatusActions
Production Key
sk_live_9c3a…d821
ReportingJan 5, 2026Today18,400Active
Staging Key
sk_test_4f71…c902
ReportingJan 5, 20265 days ago2,100Active
API Call Volume — Last 30 Days Bar chart
W1
W2
W3
W4
Reporting Data API
AnalyticsGA · v1

Access consolidated POS, payment, and KDS reporting data for your integrated merchant accounts.

Payments API
PayGA · v2

Process and query payment transactions across Titan and connected payment terminals.

handshake
Partner Portal
Acme Analytics Inc.

Manage your PayFacto partnership — company profile, agreements, certifications, and partner support.

POS software, hardware, and service billing
Plan
Maitre'D POS Standard
Active Terminals
3
Next Billing
May 1, 2026 · $360.00
Monthly Recurring
$360
3 terminals × $120
Outstanding Balance
$0.00
All paid
YTD Billed
$1,440
Jan–Apr 2026
Invoice #PeriodAmountStatusDue DatePDF
INV-20260401Apr 2026$360.00PaidApr 1, 2026
INV-20260301Mar 2026$360.00PaidMar 1, 2026
INV-20260201Feb 2026$360.00PaidFeb 1, 2026
INV-20260101Jan 2026$360.00PaidJan 1, 2026
Integration Marketplace
Browse and enable third-party integrations for your locations
Browse All
Installed
All
Accounting
Delivery & Online Orders
Loyalty & Gifts
Payroll
Reservations
Analytics
QuickBooks Online
Accounting
Sync your POS sales data directly to QuickBooks for streamlined bookkeeping and tax preparation.
DoorDash POS
Delivery & Online Orders
Receive DoorDash orders directly on your Maitre'D POS terminals. No manual entry required.
Lightspeed Loyalty
Loyalty & Gifts
Points, rewards, and gift cards tightly integrated with your POS and customer data.
OpenTable
Reservations
Sync OpenTable reservations to your Maitre'D floor management. Auto-seat guests on arrival.
Workforce Management
Payroll
Sync POS clock-in/out data with your payroll system. Accurate labour cost reporting.
Uber Eats
Delivery & Online Orders
Accept Uber Eats orders directly on your POS. Menu sync included.
IntegrationCategoryActive LocationsEnabled ByActions
📊
QuickBooks Online
Accounting
Accounting1 of 1Marie Tremblay
📅
OpenTable
Reservations
Reservations1 of 1Jean Beauchamp
Monitor and configure POS and payment terminals across your locations
POS Terminals
PAY Terminals
Terminal NameLocationProductSoftware VersionLast HeartbeatStatusActions
POS-01 Restaurant Le Beau — Montréal Maitre'D 7.09.00.610 2 min ago Online
POS-02 Restaurant Le Beau — Montréal Maitre'D 7.09.00.610 5 min ago Online
POS-03 Restaurant Le Beau — Montréal Maitre'D 7.09.00.574 Offline since Apr 22 Offline
KDS-01 Restaurant Le Beau — Montréal Maitre'D 7.09.00.610 1 min ago Maintenance
Showing 1–4 of 4
Bar 1
PAX A920
Device Bar 1
Serial PAX-A9-001842
Install Date Jan 15, 2025
Warranty Jan 15, 2027
Dining Room
PAX A920 Pro
Device Dining Room
Serial PAX-AP-009341
Install Date Mar 8, 2025
Warranty Mar 8, 2027
Patio
PAX Elys
Device Patio
Serial PAX-EL-774203
Install Date Jun 2, 2025
Warranty Jun 2, 2028

Configure tip prompts, tax rates, and menu assignments for individual terminals. Changes are applied at next terminal sync.

point_of_sale
POS-01 — Dining Room
Online
point_of_sale
POS-02 — Bar
Online
point_of_sale
POS-03 — Patio
Offline